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Support

We're here to help families get the most out of Kora Home AI. Contact our support team or browse common questions below.

Contact Us

Have a question or need help? Send us an email and we'll get back to you as soon as possible.

support@korahome.ai

Frequently Asked Questions

What is Kora Home AI?

Kora Home AI is an AI-powered family assistant that helps families stay organized by managing calendars, tasks, reminders, and household coordination in one simple place. It acts like a smart family assistant that understands natural language.

How do I get started with Kora?

You can order your Kora device from our shop. Once you receive your device, follow the setup instructions included in the box. You can also visit our Get Started page for detailed setup instructions.

When will I receive my device?

Orders are typically delivered within 2-3 weeks. You'll receive a tracking number once your order ships.

What devices are compatible with Kora?

Kora Home AI is currently available as a mobile application for iOS. The Kora device itself works with companion apps on your phone or tablet.

Can children use Kora Home AI?

Yes. Kora is designed for family use, including children, under parent or guardian supervision. Adults manage account setup, connected services, permissions, and household settings. If you have questions about family account safety or child data, contact us at support@korahome.ai.

How does Kora use my data?

Kora only accesses data with your explicit permission. If you choose to connect your Google account, Kora may use Google Sign-In for authentication and access Google Calendar data to sync calendar events. We do not sell personal information. We only share data with service providers when needed to run core features, including AI functionality. See our Privacy Policy for more details.

Is Kora only an iOS app?

Kora Home AI is available as a standalone iOS app. We also offer Kora hardware for an enhanced home experience. Some features shown on our website may be planned future features and may not be available in every product experience yet.

Can I cancel or return my order?

Please contact us at support@korahome.ai for questions about cancellations or returns. We'll be happy to help you with your order.

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